About Me
Dynamic, result-driven, and highly accomplished Service Manager with exactly
15 years of progressive excellence within the automotive after-sales domain.
Possesses an extensive track record driving workshop profitability, team
optimization, and Customer Satisfaction Indexes (CSI) across Tier-1 Global
OEMs, encompassing cutting-edge Electric Vehicle (EV) platforms and
prestigious Internal Combustion Engine (ICE) luxury brands. Proficient in
managing multi-site workshop environments, streamlining technical
troubleshooting, implementing structured 5S protocols, and executing complex
warranty architectures. Fully flexible and available to manage multi-branch
operations efficiently if required by organizational demands.
