About Me
A graduate of South Valley University with a Bachelor's Degree, currently serving as a Team Lead at Telecom Egypt. Demonstrates strong competencies in coordinating teams, personal branding, and fostering teamwork. Actively contributes to enhancing service quality, supporting a team of 50 agents in resolving customer issues efficiently.
At Telecom Egypt, the individual has worked collaboratively with the team to implement customer-focused improvements that have significantly increased satisfaction and company attractiveness. Committed to fostering a culture of teamwork and continuous improvement, they bring a proactive approach to creating impact and aligning with organizational goals.
