About Me
IT Support / Helpdesk position in your organization. I have hands-on experience in Level 1 IT support, including operating system troubleshooting, end-user support, hardware and software issue resolution, and basic network troubleshooting.
Currently, I am working as an IT Support (L1) professional, where I handle incident management, system troubleshooting, email and Outlook support, and ticketing systems while following SLA guidelines. I am customer-focused, quick to learn, and comfortable working in fast-paced environments.
I have attached my resume for your review. I would welcome the opportunity to discuss how my skills and experience can support your IT team.
