About Me
I am Judy Karimi Njeru, a dedicated and customer-focused professional with a Bachelor’s degree in Social Sciences from Makerere University and a strong background in customer service and front office operations. I have experience handling inbound and outbound calls, managing front desk activities, responding to customer inquiries, resolving complaints, and ensuring smooth day-to-day operations in fast-paced environments. I possess excellent communication, interpersonal, and problem-solving skills, and I am proficient in Microsoft Office applications and office management systems. I am a hardworking, honest, and reliable team player committed to delivering exceptional customer experience, maintaining professionalism, and contributing positively to organizational success.