About Me
I am Customer-focused professional with hands-on experience in managing high-volume customer service operations in fast-paced environments. Proven ability to resolve customer issues, document and enter data, keeping records, coordinate with internal and external teams, and maintain high satisfaction standards. Holds a bachelor’s degree in Sociology and is currently pursuing an MBA in Shipping and Logistics Management, seeking growth opportunities in logistics, operations, or customer-services, assistance and leadership roles.
