About Me
I am a dedicated and tech-savvy IT professional with over 3 years of experience in IT support, system administration, and enterprise infrastructure. I specialize in troubleshooting hardware, software, and network issues, providing end-user support, and managing systems across cloud and on-premise environments.
With hands-on experience in Microsoft 365, Azure, Active Directory, VMware, Veeam, and networking equipment such as routers, switches, and firewalls, I bring a well-rounded technical skillset. I have also contributed to enterprise architecture documentation and supported cross-functional teams in delivering reliable and secure IT services.
Passionate about problem-solving and customer service, I take pride in delivering efficient solutions and continuously improving IT processes. I am currently based in Dubai and hold a valid UAE driving license, with a strong commitment to supporting organizations in fast-paced, tech-driven environments.