APARNA SUDARSEN

Office Administrator & HR Assistant

World Progress Technical Services LLC

2025 - 2026

Al Qusais 2, Dubai, UAE

Managed and organized office documents, records, and files ensuring proper documentation and easy retrieval. Handled incoming/outgoing emails, phone calls, and official correspondence professionally and promptly. Coordinated employee attendance, leave records, and basic HR administrative tasks. Maintained filing systems and updated office databases regularly for operational efficiency. Provided payroll support and ensured employee records compliance with company regulations.

Digital Marketing Expert & HR Assistant

Mothers Group of Institutions

2023 - 2025

Kerala, India

Assisted HR department in full-cycle recruitment including screening, shortlisting, and interview coordination for academic and non-academic staff. Maintained employee records, attendance registers, and payroll support ensuring regulatory compliance. Managed office administration tasks, coordinating with management on day-to-day HR operations. Implemented CRM tools and WhatsApp API (WATI) to streamline internal communication. Coordinated onboarding processes for new hires, improving orientation experience.

Front Office & Business Promotion Manager

Albio Water Testing Laboratory

2022 - 2022

Kochi, Kerala, India

Handled front office operations including client reception, documentation, and email correspondence, achieving 100% customer satisfaction. Managed client records and filing systems ensuring accurate and up-to-date documentation. Coordinated with internal departments to streamline office workflows and administrative processes.