About Me
I am a dedicated and compassionate healthcare administrative professional with over 3 years of hands-on experience supporting both virtual and in-person healthcare operations. My background includes expertise in managing front desk duties, medical records, patient scheduling, and virtual healthcare coordination, with a strong emphasis on confidentiality, patient satisfaction, and operational efficiency.
Currently serving as a Virtual Administrative Assistant at HealthCare Star Home Health LLC, I handle critical tasks such as medical records follow-ups, scheduling for clinical staff, and employee background checks. Previously, my role as a Financial Advisor at Prudential Life Assurance sharpened my patient education and care planning abilities, enabling me to guide families through healthcare decisions with empathy and accuracy. My earlier experience at Juja Modern Hospital further solidified my communication, administrative, and customer service skills in a hospital setting.
I’m highly proficient in Microsoft Office, Google Workspace, EHR systems, and virtual communication tools. With a BSc in Applied Statistics with Computing, I bring strong analytical capabilities to healthcare operations, always looking for ways to improve efficiency and service delivery.
I am seeking a dynamic environment that values growth, collaboration, and a patient-centered approach, where I can continue to make a meaningful impact.
