About Me
I am a dedicated and results-driven customer service and telesales professional with four years of experience in the telecommunications and insurance industries. I have worked with Telkom-Kenya, Metro by T-Mobile (USA), and Assurant, handling customer inquiries, resolving issues, and driving sales through effective communication.
having enhanced my skills through Digital Customer Service training at Generation Kenya, equipped myself with modern customer engagement techniques. I am passionate about delivering exceptional customer experiences, fostering brand loyalty, and achieving sales targets.
With a strong background in handling inbound and outbound calls, live chat, and email support, I thrive in fast-paced environments and excel at problem-solving, upselling, and ensuring customer satisfaction. I am seeking long-term opportunities where I can apply my expertise to drive business growth and enhance customer relations.
