My name is Syed Saifuddin Ateeq. I have around 6 years of experience in IT Support, Helpdesk, and Desktop Support roles across the UAE and India.
I have worked with companies such as Miral Experiences, Dubai Duty Free, and Elitser Technologies.
In my previous roles, I handled Microsoft 365 administration, Active Directory, Outlook and Teams support, printer and network troubleshooting, laptop and desktop configuration, ticketing systems, and end-user support.
I also have experience with Azure AD, ManageEngine, Service Desk tools, POS systems, and basic networking support, including LAN, WAN, and Wi-Fi troubleshooting.
I had completed my Bachelor of Engineering in Computer Science from Osmania University and I am also ITIL® 4 Foundation Certified, with a strong understanding of IT service management best practices and IT support processes.
I am a quick learner, hardworking, and passionate about providing excellent technical support and resolving user issues efficiently.
Currently, I am looking for a challenging opportunity where I can further develop my technical skills and contribute to the organization's success.
