About Me
I am Ruth Kipkew, a Network Support Engineer with a strong foundation in service desk operations, incident management, and network troubleshooting. I have hands-on experience supporting enterprise networks, monitoring performance, and resolving customer issues—both remotely and on-site. Over the past few years, I’ve worked with companies like Vayacom, JTL, and Innovis Telecom, where I’ve gained valuable exposure to tools like Mikrotik, Cacti, Nokia ENM, and ITSM systems. I’m passionate about delivering quality support, improving processes, and ensuring seamless service delivery. I’m now looking to bring my skills to a dynamic team where I can grow, contribute, and help enhance the IT support experience."
