Bonface Gichia

Office assistant

Pinecrest view company ltd

2024 - 2024

Ngong road

1.Supported the IT department in maintaining databases and ensuring data accuracy.
2.Provided technical support to users, resolving hardware and software issues promptly.
3.Maintained cleanliness and hygiene standards in office spaces, restrooms, and common areas.
4.Assisted in arranging furniture and setting up for meetings or events.
5.Installed, configured, and maintained computer systems, printers, and other office equipment.

ICT Intern

NHIF

2023 - 2023

Nairobi, Eastleigh.

1.Collaborated with the ICT team to implement system upgrades and software installations.
2.Participated in training sessions to improve knowledge of IT processes and industry best practices.
3.Assisted in the installation and configuration of computer systems, printers, and other peripherals.
4.Conducted routine maintenance of IT equipment to ensure optimal performance.
5.Supported data management tasks, including data entry, updating records, and ensuring data accuracy.

Cyber attendant

Jaden Cyber

2022 - 2022

Mlolongo

1.Kept the workspace clean and organized, ensuring a welcoming environment for clients.
2.Guided customers in the use of applications such as word processors, spreadsheets, and online forms.
3.Managed the operation and maintenance of computers, printers, and other equipments.
4.Troubleshot basic hardware and software issues, ensuring minimal downtime for customers.
5.Handled cash transactions, maintained daily records, and prepared reports for management.