About Me
I am a customer-centric and analytical professional looking to combine my recent business degree with my interest in pursuing a longstanding career in the Banking, financial or insurance sector.
I am adept in user requirements gathering and market research. While my on-the-job experience has afforded me a well-rounded skill set, including first-rate strategic planning and project management abilities, I excel at developing client proposals and presenting at stakeholder meetings, coordinating with other departments to best align company goals and strategies.
My background includes practicum experience in Business Development, Customer Experience Banking and Insurance processes, where throughout my career, I have managed customer communications and initiatives to realize improved and unparalleled level of customer service, satisfaction, and retention by demonstrating excellent problem-solving, analytical, and interpersonal skills as well as leveraging excellent communication and relationship building skills.
I also have good background in banking and insurance industry, that is credit analysis, underwriting processes for all insurance products, which mostly entails collecting information from customers applying for various insurance products for risk assessments, applicant screening processes and preparation of quotation and issuance on policies, endorsement and renewals. Claim management, that is registration of claims, analysis and verification of the claim for vetting and approval with the insurance legals. Credit analysis for clients applying for Insurance premium financing.
Furthermore, my demonstrated success in consistently achieving strict deadlines, along with ensuring optimal customer experiences, maintaining superior customer relationships and providing outstanding service and support to meet and surpass, expectations and requirements positions me to make a significant impact on a company revenue growth.
