Mary Nyathira
@Mariahfavoured
Professional Summary
Dedicated and results-driven Outbound Collections Specialist with over 4years of experience in debt recovery, customer negotiations, and account management. Skilled in making outbound calls to delinquent accounts, negotiating payment plans, and achieving collection goals while maintaining positive customer relationships. Strong communicator with excellent problem-solving skills, a proven track record of improving collection rates, and adept at utilizing CRM software and collection tools.
Dedicated and results-driven Outbound Collections Specialist with over 4years of experience in debt recovery, customer negotiations, and account management. Skilled in making outbound calls to delinquent accounts, negotiating payment plans, and achieving collection goals while maintaining positive customer relationships. Strong communicator with excellent problem-solving skills, a proven track record of improving collection rates, and adept at utilizing CRM software and collection tools.
