About Me
I have a solid foundation in Electrical and Electronic Engineering from The Technical University of Kenya, paired with practical experience in operational diagnostics, workflow automation, and client support, I bring a highly adaptable, solution-oriented mindset that allows me to excel across technical and operational roles.
Throughout my professional and academic journey, I have developed a reputation for being a proactive, high-agency problem solver. Whether diagnosing complex infrastructure faults during my engineering rotations, maintaining network reliability in the field, or building software-driven automation tools using Python to streamline repetitive processes, my approach remains the same: analyze the problem, optimize the workflow, and execute with precision.
Beyond technical hard skills, I bring strong capabilities in cross-functional collaboration and client management. My background includes managing technical systems under tight deadlines while simultaneously handling customer support, addressing client service issues, and communicating technical concepts clearly to non-technical stakeholders. I am highly comfortable navigating fast-paced environments, managing shifting priorities, and leveraging digital tools to maximize day-to-day operational efficiency.