kefa Odede

Independent IT Consultant

2020

Nairobi, Kenya

Deliver IT advisory for SMEs and hospitality operators: infrastructure audits, Microsoft 365/Google Workspace migrations, and compliance readiness. Manage fixed-scope projects: network upgrades, POS/PMS integrations, vendor selection and RFP process for 5-200 user sites. Provide pre-opening IT consulting for hotels: PMS, POS, PBX, WiFi, CCTV, and access control system design.

IT Manager

Adam Smith International, Africa

2014 - 2019

Nairobi & Regional

Led IT operations for multi-site governance programme: 300 users across 4 regional offices, <30min SLA via MIFI modems and ISP-leased dedicated lines. Deployed Google Workspace for 300+ civil servants across Civil Service Commission, Office of Auditor General, and Ministry of Finance. Eliminated 5+ personal email systems and consolidated Shadow IT. Sole IT lead for Adam Smith International Africa office: Managed all on-prem and cloud infrastructure, hardware lifecycle, and end-user support across the region. Operated dual environment during M365 migration from Exchange/AD. Maintained 99.5%+ uptime. Led digitalization projects: HRMIS implementation for Civil Service Commission, asset tagging system for Auditor General, computerized financial workflows for Ministry of Finance. Acted as ICT Advisor to regional government counterparts: requirements gathering, digital strategy, staff training, and reporting for international donors.

Assistant IT Manager

Fairview Hotel

2007 - 2011

Nairobi, Kenya

Responsible for all IT systems in 200-room hotel: Windows Server, Active Directory, Exchange, Opera v5 PMS, Micros 8700/9700 POS, Alcatel PBX, TESA electronic locks, CCTV, fire/alarm, MATV. Led migration from CLS to Opera v5 PMS and Micros 8700 to 9700 POS. Managed UAT, staff training, and 3am cutovers to ensure zero guest impact. Achieved 99.8% uptime across all critical hotel, AV, safety & access systems.

IT Systems Engineer

Neo-King Limited

1999 - 2002

Nairobi, Kenya

Field engineer for network design, CAT5/5e/6 structured cabling, PC/server assembly, and technical tender documentation. Selected for 5-day vendor training in Singapore on Wyse Thin Clients B200, B210, B500 and Citrix MetaFrame.