About Me
I am Ikram, a 26-year-old reservations agent with experience in the travel and transportation industry. In my current role at an airport transfer company, I manage client complaints, provide exceptional customer service, and handle invoices for international suppliers. My daily tasks involve sending emails to customers, providing requested proformas, and revising Excel sheets to ensure accurate scheduling based on booking details. I am skilled in coordinating bookings, addressing client inquiries, and maintaining a high standard of service, leveraging my diploma in travel and my experience in customer-facing roles.
