About Me
Results-driven Administrative and Customer Support Professional with 5+ years of experience supporting remote operations, customer service, documentation, CRM administration, chargeback resolution, data entry, record management, and client communications. Experienced in handling high-volume inquiries, maintaining accurate records, coordinating cross-functional teams, resolving payment disputes, and delivering exceptional customer experiences. Adept at Google Workspace, Microsoft Office, CRM systems, reporting, and remote collaboration. Seeking to contribute strong organizational and communication skills in Admissions, Student Affairs, or Collections roles.