About Me
Front Office Receptionist (GSA)
Savoy International Hotels & Resorts, Sierra Hotel, Sharm El Sheikh, Egypt.
(September 2022 – Present)
Check guest in and out promptly, greet and assist all internal and
external guest. Assist our guest warmly, efficiently and
professionally in all front office related duties. Greet all arriving
and departing guest with great energy and in a friendly manner.
Acting as FO shift leader, performing all shift leader tasks,
including Rooms Blockings for next days, following pending
emails and vouchers, pending payments and all pending issues
needs to be followed up with travel agents or other departments.
Also handling guest complaints, and maintain the highest
standard of our services to our guests.
Summer Training - Front Office Receptionist (GSA)
Savoy International Hotels & Resorts, Sierra Hotel, Sharm El Sheikh, Egypt.
1
st
, August 2021 - 30Th, September 2021
Performing all the reception duties and tasks, including guests
check in and check out, Billing and related transactions, profiling
and updating guests’ information to the Opera system. Dealing
with outlook emailing.
