About Me
Customer Operations and Data Processing Specialist with 8+ years of experience in high-volume, process-driven environments across e-commerce, healthcare, and automotive sectors. Proven track record of managing 80–200+ cases daily while maintaining >95% SLA compliance and up to 99% data accuracy.
Experienced in CRM systems, data validation, document control, and regulatory compliance (HIPAA, GDPR principles). Known for improving operational efficiency, reducing errors, and supporting cross-functional teams in fast-paced international environments.