About Me
I am an experienced CRM Consultant with a strong background in client relationship management and virtual customer support. My expertise lies in analyzing customer needs, delivering tailored solutions, and enhancing CRM systems for improved decision-making and customer experience. Additionally, I have hands-on experience with MS SQL, SAP Business One, and HubSpot, which allows me to optimize system functionalities effectively.
Previously, I worked at Amazon Development Centre India as a Virtual Customer Support (Business Support Executive), where | honed my problem-solving, communication, and multitasking skills while managing customer inquiries via email, chat, and phone. My ability to troubleshoot issues and maintain positive customer relationships has been a key asset throughout my career.
I have completed my B.Tech in
Computer Science from Abdul Kalam Technical University, and I am always eager to learn and adapt to new technologies. Given my background in customer support, CRM, and ERP systems, I believe I can contribute effectively to your team.
I have attached my resume for your review. I would appreciate the opportunity to discuss how my skills and experience align with your company's needs. Please let me know a convenient time for a discussion.
Looking forward to your response.
Best regards,
Al Basit Khan
Dubai, United Arab Emirates
+971 547387897 [email protected]
