About Me
I'm a learning and development specialist, who designs learning solutions that improve frontline performance (TSR) and customer experience (CC).
With experience in operational environments, I specialize in aligning learning strategy with business outcomes, supporting sales teams & customer experience, and driving measurable capability improvements.
My focus areas include training needs analysis, e-learning development, sales enablement, and learning impact measurement. I am passionate about building scalable systems that support growth and performance excellence.
