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Network Operations Engineer
Alpha Data LLC
2023
Monitored infrastructure and security alerts using SolarWinds, Dynatrace, Site24x7, DCE, Veeam Backup. Performed alert triage and log analysis to identify anomalies and unauthorized access attempts. Supported basic threat detection by identifying abnormal system and network behaviour. Escalated critical incidents to L2/L3 teams while ensuring SLA compliance. Followed access control policies during incident handling.
Network and Security Engineer
INOPS IT Solutions Private Limited
2022 - 2023
Designed and implemented network security protocols to ensure data integrity and confidentiality. Managed FortiGate firewall configurations, intrusion detection systems, and security policies. Conducted regular security assessments and vulnerability testing, resulting in reduced risk. Collaborated with cross-functional teams to address security incidents and mitigate risks. Provided technical support for network infrastructure troubleshooting, resolving complex issues.
NOC Monitoring Engineer
INOPS IT Solutions Private Limited
2022 - 2022
Actively monitoring the availability of server and network devices using monitoring tools. Responsible for maintaining high availability for network and servers. Actively co-ordinating with leads to resolve the problems. Proactively informing the Service administrator once the device goes down. Suspending the alarm notification in the monitoring tool during the maintenance window. Handling the tickets using Zoho Manage engine tools. The tool used to Monitor Server and network devices is OPM Manager. Monitor Applications is APM Manager.
Network Engineer/Desktop Support Engineer
CMS IT Servicers
2019 - 2021
Bangalore
Maintaining Store stock of Bangalore Location. Physical Inventory tracking of assets tagged in JMS KOOL tool. Allocating the assets by the Asset request form approved by department Office head. Raising service request for OS installation for allocation request. Tag the Asset in JMS KOOL tool to Employees. Maintain Excel sheets for allocation and releases of the asset. Assets like Desktop, Laptop, Tab, Windows Tab, Network Servers Equipment's. Mail request for release the assets from the employee's name will be done by verifying the LWD of the Employee. Sharing weekly, monthly, annually reports to reporting Manager and Finance team. Responsible for Allocating and Releasing Desktops, laptops, Network related assets, Servers and Avaya equipment's at site & updating the same in the online tracker. Handling online portal for Asset inward, outward & release. Having good knowledge on MS-Excel & IT Asset Management tool. Maintenance of internal hardware repository for day-to-day activities.
Customer Service Executive
Felcon Telesourcing Pvt Ltd
2018 - 2019
Resolving customer quires on call. Assisting and guiding customer on tracking the order status. Initiating refund and coupons as per company rules. Got good feedbacks from customers for the service.
The Oxford Polytechnic Bangalore
High Diploma, Electronics and Communication Eng,
2018
Sindhu Vidhya Mandir English Medium
High School,
2015
Fortinet Training Institute – Technical Introduction to Cybersecurity 3.0
, License N/A
Fortinet Training Institute – Threat Landscape 3.0
, License N/A
Red Hat Certified System Administrator (RHCSA) Training
, License N/A
Red Hat Certified Engineer (RHCE) Training
, License N/A
Cisco Certified Network Associate (CCNA) Training
, License N/A
Ultrasonic Distance Measurement System using Arduino
2017 - 2018
The Ultrasonic Distance Measurement System is an electronics project that uses an ultrasonic sensor and Arduino to measure the distance between the sensor and an object. The system works by transmitting ultrasonic waves and calculating the time taken for the echo to return.
