About Me
Experienced IT Support Specialist with over 5 years of experience in maintaining system stability and delivering technical support to more than 100 users. Skilled in troubleshooting, network support, and firewall configuration (pfSense, Sophos), with strong knowledge of Microsoft systems. Proven ability to minimize downtime, improve performance, and implement secure, scalable solutions in fast-paced environments. Worked closely with IT Managers and Directors to implement infrastructure upgrades and ensure smooth daily operations. Focused, reliable, and ready to elevate IT support with smart, secure, and scalable solutions.
