Thank you for the opportunity. Currently Iead the team of front office, security, F&b, housekeeping, maintenance & lifeguards. Ensure the forecasts are met in line and plan the activities & actions as per the outlet capacity. I have maintained 28% on food cost & 21% beverage cost YTD. Manage social media with the marketing team and focus as per the plan. Reply on social media platform on reviews. Train the team and do role play & Q&A weekly. Always work closely with chef and Cody controller on the menu engineering.
Employee development, KPIs, always in line to motivate the team members. Work closely with purchasing team and cost controller in order to maintain the quality of the dishes and cost worthy.