About Me
6 years experience with knowledge of fine dining to deliver exceptional service and dining experiences; seeking to join a new team where providing unparalleled service and make a significant impact in the hotel industry can continue. Demonstrated an in-depth understanding of French and Italian wine lists and proper pairing recommendations; conducted training sessions for new staff, increasing team efficiency by 20%. Managed and served 30+ tables and 50+ dining in a single shift, all while upholding the highest standards of fine dining; ensured 100% customer satisfaction and a 15% increase in repeat business. Orchestrated topnotch customer service with a knack for multitasking in fast-paced Nairobi City restaurants; adept in recommending menu items and wine pairings that led to a 25% increase in up-selling.
