The Company and Its Mandate Malindi Water and Sewerage Company (MAWASCO), is located in Malindi town, in Kilifi County. The utility was incorporated under the Companys Act (Cap 486) of the Laws of Kenya as a public company limited by shares on 24th August 2005 and came into full operation on 1st February 2006. This was as a result of the enactment of Water Act 2002 (repealed by Water Act 2016), which brought about far reaching water sector reforms in Kenya separating water resources management from services delivery. As a water service provider charged with the provision of water and sanitation services in Malindi, MAWASCO has the mandate to provide adequate quality water and proper sanitation services to its customers in the most efficient and affordable way. Its also responsible for the routine maintenance of water and sanitation services infrastructure. The company is engaged purely in providing water and sanitation services to the residents of Malindi, Magarini and Kilifi North sub-counties with an estimated water production of 21,000 m3/ day against a demand of 44,353 m3/day. MAWASCO has a license to supply water to about 8,300km2 coverage and with a population of 572,652 persons. As at 2019, the coverage was about 73% for water and 27% on sanitation. CORE VALUES Our core values are fundamental principles and beliefs guiding our operations. They will act as a link between the organization culture and the social systems. MAWASCO wants to be identified by the society it is serving with the beliefs as highlighted by its core values. MAWASCO core values abbreviated as CIITE which are shown below: Customer Focus We are committed to meeting our customers needs and expectations. Innovativeness Integrity Teamwork Excellence VISION & MISSION Vision A premiere water and sanitation service provider