Technical Project Manager

Role Overview

As a technical integration and solutions delivery professional, you will guide business partners from initial requirements through API implementation, launch, and ongoing support. Your work will help partners use the platform effectively, strengthen customer relationships, and enable the business to expand its services in the payments and fintech market.

Key Responsibilities

• Understand partners’ business and technical needs, identify gaps, and shape solutions that deliver value for both the partner and the company.
• Work with sales, sales support, and delivery colleagues to ensure proposed technical designs meet customer requirements and are ready to implement.
• Coordinate partner integrations from discovery and solution design through testing, go-live, and post-launch monitoring.
• Secure the participation and technical resources needed from partners to complete integration work and reach technical sign-off.
• Support live partners with operational issues, troubleshooting, and plans to extend or improve their use of the platform.
• Develop practical solutions and contribute to proofs of concept for non-standard projects and partner needs.
• Identify and advance improvements to monitoring, reporting, operational tools, and internal processes.
• Help sales teams build product knowledge and strengthen their ability to discuss technical solutions with customers.
• Share expertise with junior team members and contribute to continuous integration work, taking updates from idea through deployment.

Requirements & Qualifications

• At least five years of experience in technical project management, API integration, or solutions delivery involving external stakeholders.
• Background supporting business partners with technical products or services in a B2B environment.
• Experience in, or a strong interest in, fintech, payments, and developments in the sector.
• Hands-on understanding of API integrations over IP, including REST APIs or web services.
• Experience working in an Agile environment; Jira experience is an advantage.
• Strong analytical and troubleshooting skills, with the ability to manage several priorities and take ownership in demanding situations.
• Customer-focused, proactive, and comfortable adapting your approach to different partners and working styles.
• Clear written and spoken English, with strong interpersonal skills and a constructive, solution-oriented approach.
• Curiosity and motivation to develop new technical skills and knowledge.

What We Offer / Why Join

This role combines hands-on technical delivery with close partner engagement and collaboration across sales, operations, and delivery teams. You will have opportunities to improve internal ways of working, contribute to new solutions, and support the development of junior colleagues as the team grows.