Role Overview
As a Salesforce Administrator, you’ll keep the organization’s Salesforce environment reliable and useful for day-to-day business operations. You’ll handle routine platform administration, help colleagues resolve issues and learn the system, and work with teams to make Salesforce easier to use and more effective.
Key Responsibilities
- Maintain user accounts and complete routine Salesforce administration, including updates to reports, dashboards, and workflows.
- Monitor and maintain Salesforce data quality, addressing inconsistencies and supporting accurate records.
- Provide first-line support to business users, investigating operational and technical questions and resolving issues where possible.
- Help onboard new end-users by explaining platform features and guiding them through common tasks.
- Support the development of Salesforce knowledge and practical skills across the organization.
- Work with teams across the business to identify opportunities to improve Salesforce functionality and the user experience.
Requirements & Qualifications
- At least 1–2 years of experience administering Salesforce.
- Practical knowledge of Salesforce administration, particularly Sales Cloud.
- Familiarity with Salesforce administrative tools; Salesforce Administrator I certification is preferred.
- Strong problem-solving ability and a helpful, customer-focused approach to user support.
- Clear communication and interpersonal skills for working with users and colleagues across teams.
- Ability to manage competing tasks and priorities effectively.
890 open positions on Semasocial right now
· 92 open positions in Nyeri, Kenya
· 31 posted in the last 7 days
Contact Information
