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Posted:
Play Create Eat is looking for a friendly and customer-focused Receptionist / Sales Support to join its team at Cityland Mall, Dubai. This role is ideal for an energetic professional with strong sales experience and excellent customer service skills who can create a welcoming experience for guests.
The successful candidate will manage front desk operations, handle customer inquiries, support bookings, and assist with sales activities. Candidates with experience in the family entertainment industry and a passion for delivering outstanding customer experiences are encouraged to apply.
Key Responsibilities:
• Welcome guests and provide professional front desk support.
• Handle customer inquiries, bookings, and reservations efficiently.
• Support sales activities and help achieve business targets.
• Maintain accurate customer records and booking information.
• Provide excellent customer service and ensure guest satisfaction.
• Assist with daily front office and operational tasks.
Requirements:
• Minimum 2 years of experience in the Family Entertainment Center industry.
• Strong sales background is mandatory.
• Excellent communication and customer service skills.
• Confident, organized, and customer-focused personality.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong knowledge of:
• Sales and customer relationship management.
• Front desk operations.
• Booking systems and customer handling.
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