Program Coordinator- Enterprise Development & Financial Inclusion

Role Overview

Reporting to the Program Manager, the Program Coordinator leads regional delivery of Enterprise Development and Financial Inclusion programs, translating approved plans into coordinated field activities and measurable results. The role guides regional teams, supports entrepreneurs and MSMEs, and works with partners to connect participants with business advice, markets, finance, and digital tools. Strong oversight of performance, compliance, and program controls helps ensure resources are used responsibly and services meet quality standards.

Key Responsibilities

• Plan and coordinate regional activities across enterprise development, financial inclusion, entrepreneurship, innovation, and digital capability, tracking progress against approved work plans and targets.
• Supervise and develop Enterprise Development Officers and other field staff through coaching, performance reviews, and practical technical guidance.
• Coordinate participant outreach, enrollment, engagement, and progression through training, mentoring, financial inclusion, and enterprise support activities.
• Review the quality of business training, coaching, mentorship, advisory services, and other support provided to MSMEs and program participants.
• Help participants connect with financial services, potential markets, digital solutions, and relevant business development support.
• Build and maintain regional working relationships with Equity branches, public agencies, development partners, business groups, training providers, innovation hubs, and other ecosystem stakeholders.
• Support effective use of digital learning tools and program data systems; review performance information, data quality, resource use, and beneficiary outcomes, and respond to emerging risks or gaps.
• Oversee regional reporting, monitoring and learning, stakeholder representation, governance checks, and compliance with budgets, donor conditions, audit actions, organizational policies, and internal controls.

Requirements & Qualifications

• At least five years of experience in enterprise development, entrepreneurship, financial inclusion, economic development, or a closely related field.
• At least three years of experience leading field teams, projects, or regional program operations.
• Demonstrated experience coordinating programs involving multiple stakeholders and partnership organizations.
• Practical experience supporting MSMEs through training, business advice, coaching or mentorship, market connections, or access-to-finance initiatives.
• Experience using digital tools and data systems for program delivery, monitoring, reporting, and performance management.
• Ability to manage operational risk, compliance obligations, and program controls.
• Bachelor’s degree in Entrepreneurship, Business Administration, Commerce, Economics, Development Studies, Project Management, Finance, ICT, or a related discipline.
• ILO Start & Improve Your Business (SIYB) certification is mandatory. A relevant master’s degree is an advantage.
• Additional certification in IFC Business Edge, UNCTAD Empretec, project management, financial inclusion, enterprise development, business advisory, digital transformation, innovation management, or a comparable area is an advantage. PMP, PRINCE2, or Agile Project Management credentials are also considered relevant.
• Strong knowledge of MSME development, entrepreneurship ecosystems, and financial services is desirable.

What We Offer / Why Join

The role offers the opportunity to shape regional programs that support enterprise growth and expand access to financial and digital services. It combines team leadership, partnership development, and hands-on program oversight, with a direct contribution to participant progress and regional delivery outcomes.