Operations Admin

Role Overview

The Operations Admin coordinates the daily flow of goods from the warehouse to customers, keeping dispatches, delivery schedules, fleet activity, and operational records on track. Based on Kiambu Road, this full-time, on-site role also supervises logistics staff and monitors operating costs, helping the business deliver orders reliably and use its vehicles and resources efficiently.

Key Responsibilities

• Coordinate dispatch schedules and deliveries, checking that orders are fulfilled accurately and arrive within agreed timeframes.
• Track daily transport activity and resolve delivery delays, dispatch issues, and service concerns as they arise.
• Keep accurate records of goods received, dispatched, and delivered, including delivery confirmation documents.
• Assign vehicles, plan routes, and coordinate driver schedules to support efficient transport operations.
• Track vehicle servicing, insurance, licensing, and fuel use; investigate unusual consumption, breakdowns, or delays and propose corrective action.
• Supervise drivers, loaders, and warehouse assistants, assigning daily tasks and monitoring attendance, performance, and safe working practices.
• Maintain trip sheets, fuel requests, delivery notes, and dispatch registers, and monitor cargo handling and accountability.
• Track fuel, maintenance, and driver allowance expenses against budgets, identify opportunities to control costs, and report operational performance to management.

Requirements & Qualifications

• Diploma or bachelor’s degree in Logistics and Supply Chain Management, Operations Management, Business Administration, or a related discipline.
• At least three years of practical experience in operations administration, preferably in transport, distribution, or supply chain operations.
• Strong Microsoft Excel skills and the ability to prepare and maintain operational reports.
• Excellent organisation and prioritisation, with the ability to coordinate multiple dispatches in a busy environment.
• Careful, accurate approach to documentation, expense monitoring, and operational records.
• Confident communication skills for coordinating drivers, warehouse colleagues, management, and clients.
• Practical problem-solving ability, including responding to route, vehicle, and delivery issues.

What We Offer / Why Join

This full-time, on-site position is based on Kiambu Road, Kenya, with monthly remuneration of KSh 40,000.