Officer – Network Administration

Role Overview

This role keeps the bank’s data-centre and enterprise networks reliable, secure and ready to support day-to-day business operations. You will help translate business needs into practical network designs, oversee implementation and ongoing support, and coordinate with project, security and infrastructure teams to maintain services across data, voice and security environments.

Key Responsibilities

• Assess business requirements and document the functional and technical needs that network solutions must meet.
• Research and present viable network options, contribute to solution architecture, and confirm that proposed technologies are appropriately sized.
• Review technical designs for alignment with the agreed architecture and prepare implementation cost estimates.
• Install, configure, monitor and support enterprise data, voice and security networks, including routers, switches, firewalls and voice platforms.
• Plan and deliver network changes throughout their lifecycle, from design and deployment through maintenance, upgrades and fault resolution.
• Coordinate with vendors on active equipment and passive structured cabling work at data centres, major branches, head office and back-office locations.
• Work with IT project teams to deliver short- and long-term network and security initiatives, coordinating with compliance, infrastructure and application services.
• Maintain network and information-protection designs, audit records, and accurate documentation covering data-centre and disaster-recovery environments, products and services.

Requirements & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering or a related discipline.
• At least four years of experience in a comparable network, security or voice infrastructure role.
• CCNP certification in Routing and Switching, Security or Voice is required; CCIE is an advantage.
• Practical experience with Cisco routers and switches, firewalls, Cisco Unified Communications Manager (CUCM) and Palo Alto firewalls; F5 experience is preferred.
• Strong knowledge of routing protocols, Layer 2 technologies, network security and network monitoring systems, with the troubleshooting ability to diagnose infrastructure issues.
• Sound network, project and process management skills, including planning work and coordinating technical delivery.
• Clear communication, effective organisation and the ability to build productive working relationships across technical teams and vendors.
• Familiarity with Islamic banking principles and Shariah law, ITIL or IT governance is beneficial.