Office & Administration Manager

Role Overview

The Office & Administration Manager oversees the reception desk and coordinates the administrative team within a professional services firm. This role helps ensure visitors receive a polished, welcoming first impression while the team provides reliable day-to-day administrative support.

Key Responsibilities

• Manage reception operations and maintain a professional, client-ready front desk.
• Welcome visitors and communicate with clients and other guests in a courteous, confident manner.
• Coordinate the administrative team’s daily work and provide guidance to team members.
• Support consistent service standards across reception and administrative activities.
• Mentor administrative staff and help the team work effectively together.

Requirements & Qualifications

• Bachelor’s degree in Business Administration, Secretarial Studies, Office Management, or a related discipline.
• At least five years of experience in a professional services environment.
• Experience overseeing, mentoring, or coordinating an administrative team.
• Strong interpersonal and communication skills.
• Professional presentation and sound client-facing judgment.