Jobs

Guest Relations Officer

This Job has Expired

Posted:Mar 13

Company Details

Name:The Sands Kenya
Rating: No ratings yet — log in to rate this company
Industry: Hospitality
Website: https://www.thesandskenya.com/
Description: The Sands Kenya offers a variety of accommodations throughout Diani, ranging from Kenya’s ‘only’ private island resort to a ‘barefoot luxury’ beachfront resort and budget-friendly options, catering to all types of travellers.
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Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Estimated: KES 25,000 - KES 180,000 / month
Other Pay: Benefits
Job Category: Hospitality

Job Description

We're looking for a warm, outgoing, proactive, professional Guest Relations officer to deliver exceptional customer service.

  • Meet & Greet - Welcome guests with a personalized, friendly service
  • Answer all guest enquiries, questions
  • Manage check-ins
  • Handle activity and excursion bookings and follow through until completion
  • Coordinate with other key departments to ensure smooth stays
  • Guest transfer planning
  • Restaurant reservations

Requirements:

  • Excellent communication & interpersonal skills
  • Passion for hospitality & attention to detail
  • Strong organizational & multi-tasking abilities
  • Minimum 3 years experience in a similar role
416 open positions on Semasocial right now · 10598 open positions in Nairobi County, Kenya · 12 posted in the last 7 days
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