Guest Relations Officer
Posted:
Company Details
Name:The Sands Kenya
Industry:
Hospitality
Website:
https://www.thesandskenya.com/
Description:
The Sands Kenya offers a variety of accommodations throughout Diani, ranging from Kenya’s ‘only’ private island resort to a ‘barefoot luxury’ beachfront resort and budget-friendly options, catering to all types of travellers.
Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Hospitality
Job Description
We're looking for a warm, outgoing, proactive, professional Guest Relations officer to deliver exceptional customer service.
- Meet & Greet - Welcome guests with a personalized, friendly service
- Answer all guest enquiries, questions
- Manage check-ins
- Handle activity and excursion bookings and follow through until completion
- Coordinate with other key departments to ensure smooth stays
- Guest transfer planning
- Restaurant reservations
Requirements:
- Excellent communication & interpersonal skills
- Passion for hospitality & attention to detail
- Strong organizational & multi-tasking abilities
- Minimum 3 years experience in a similar role
296 open positions on Semasocial right now
· 7629 open positions in Nairobi County, Kenya
· 15 posted in the last 7 days
Contact Information
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