Deputy Manager, Operational Risk- Payment Services in Operational Risk Division, Banking and Payment Services Department

Job Purpose

The Deputy Manager, Operational Risk, supports the Senior Manager Operational Risk in the implementation of Risk, Compliance and Business Continuity Programs in the BPS Department in accordance with the Department’s mandate, policies, guidelines and processes.

Key Duties and Responsibilities

Technical and Operational Responsibilities

• Document risk registers for all divisions & sections and ensures they are updated regularly and submitted in a timely manner.
• Support the Department in performing risk control assessments and outcomes including business continuity activities such as development of business impact analysis and testing.
• Perform targeted independent assurance checks on high/medium risks and control.
• Ensure daily reporting of incidents and works with respective division on closure and learnings and linkage to Risk Register.
• Ensure implementation of audit recommendations and findings for BPS, inform on mitigations and timely closure including linkage to Risk Register.
• Develop insightful risk reports including risk dashboards for multiple audiences including but not limited to BPS leadership, Bank Risk Management Committee, Management and Board.
• Identify risk knowledge gaps and give input to staff trainings that build risk awareness.
• Support initiatives to build a culture of risk awareness for BPS.
• Work collaboratively and effectively with Risk and Compliance Division to deliver on the Key Result Areas and ensure no silos exit.
• Ensure compliance with Bank policies, procedures, guidelines and internal controls.
• Regular review and update of the Department’s operations manuals and procedures.

Other responsibilities

• Escalate issues, queries and complaints that may need further consultation to the Senior Manager, Operational Risk Division.
• Required to develop and maintain working relationships with Divisional and Section Heads.
• Perform any other task as may be assigned from time to time.

Qualifications

• Bachelor’s Degree in Commerce, Business Administration, Business Management from a reputable University.
• Professional certification in at least one discipline is a distinct advantage: Risk Management; Financial Risk Management (FRM), Business Continuity Management or Governance Risk and Compliance Management (GRCM).
• Membership in a relevant professional institute and in good standing is mandatory.

Work Experience

• Minimum of five (5) years’ work experience in Risk Management within Banking and Payments in Financial Services Industry or similar operations.