Data Entry Specialist

Role Overview

As a Data Entry Specialist supporting Endeavors’ Disaster Case Management program, you will maintain reliable case and outcome records and help the team meet its reporting and contract obligations. Your day-to-day work will include checking records for completeness, resolving inconsistencies with case management staff, and preparing useful reports that help program leaders monitor performance.

Key Responsibilities

• Enter, update, and correct case and outcome information in the program database.
• Compare database records with electronic case files, supporting documents, and other program records; investigate and resolve discrepancies.
• Check electronic files for accurate, complete documentation and follow established data-quality practices.
• Prepare, format, and submit program reports for managers, funders, and contract monitoring teams.
• Track key performance indicators and assist with ongoing performance reporting.
• Use Excel, Access, and other reporting systems to organise information and produce reports.
• Support records administration through scanning, filing, and maintaining organised documentation.
• Work with case managers, supervisors, and program leaders to improve data collection and recommend more efficient reporting workflows.

Requirements & Qualifications

• At least one year of data entry experience.
• High school diploma required; additional training or certification in data entry or database management is preferred.
• Advanced Microsoft Excel skills, including formulas, pivot tables, and dashboards.
• Experience using databases and reporting systems; familiarity with data reconciliation, quality control, and performance tracking.
• Ability to maintain precise records, manage documentation, and meet reporting deadlines.
• Typing speed of at least 65 words per minute.
• Experience in nonprofit, human services, or disaster recovery work is preferred.
• Valid driver’s license with a clear driving record and daily access to a vehicle.
• Availability to work evenings, weekends, or holidays when program needs require it.
• Ability to pass required background checks.