Chief Executive Officer

Role Overview

This executive role is responsible for converting business relationships and market insight into profitable growth across Eastern Africa. You will lead commercial expansion, develop new services and partnerships, and use technology to strengthen client value, while ensuring growth is supported by sound financial control, effective governance and operational resilience.

Key Responsibilities

• Deliver a growth strategy designed to increase revenue substantially within two years, improve profitability and regain or expand market share.
• Identify and secure major clients, build trusted relationships with senior decision-makers and negotiate complex commercial agreements.
• Develop strategic alliances that create revenue and extend the organisation’s reach across Eastern Africa.
• Assess and launch opportunities in technology-enabled services, data processing and corporate services, including entry into new markets and customer segments.
• Lead technology-led improvements that raise productivity and make the customer experience more effective.
• Track commercial performance and turn strategic priorities into measurable results.
• Maintain strong financial stewardship and ensure that business activities meet governance, regulatory, cyber security and business-continuity requirements.
• Report to the Board and lead teams through change, setting clear expectations for performance and accountability.

Requirements & Qualifications

• At least 10 years of senior leadership experience, including a minimum of 6 years in executive leadership.
• Experience reporting to a Board and a strong command of financial management.
• A demonstrated record of growing revenue, winning significant business, building strategic partnerships and negotiating complex deals.
• Executive-level relationship skills, with the credibility to engage corporate leaders, boards, financial institutions, regulators and strategic partners.
• Experience in a regulated, technology-enabled organisation; exposure to financial services, capital markets, corporate services or a related sector is relevant.
• A master’s degree in Business Administration, Finance, Law, Economics or a related field, and a bachelor’s degree in an appropriate discipline.
• Relevant professional qualifications and corporate governance certification are desirable.
• Commercial judgement, initiative and resilience, combined with integrity, emotional intelligence and the ability to inspire teams through change.