Role Overview
The Centre Manager leads the day-to-day running of a language and tertiary training campus in Karen, Nairobi, coordinating classes, instructors, student support and administrative services. The role also drives enrolment and corporate training sales while monitoring campus finances, helping the institution deliver strong learning experiences and meet its commercial goals.
Key Responsibilities
- Coordinate campus schedules, room bookings, course enrolments and instructor allocations to keep training programmes running smoothly.
- Maintain learning facilities, equipment and instructional resources, and ensure campus procedures meet applicable education, employment and safety requirements.
- Support the recruitment, onboarding and scheduling of language trainers, and oversee teaching quality and course delivery.
- Monitor attendance, course completion and student feedback; address concerns and coordinate appropriate follow-up.
- Develop enrolment and revenue plans, follow up with prospective students, manage the enquiry pipeline and work toward monthly sales targets.
- Build corporate training opportunities with businesses, diplomatic missions, universities and non-profit organisations, shaping language programmes to suit client needs.
- Work with marketing colleagues on local campaigns, open days and community activities, while gathering information on competitors, pricing and programme demand.
- Monitor campus income, fee collection, cash flow and operating expenses; contribute to budgets and performance reports, and lead the administrative, sales and training teams.
Requirements & Qualifications
- Bachelor’s degree in Business Administration, Education, Languages, Marketing, Hospitality or a related field.
- Two to four years of practical experience managing or coordinating a language institute, college, corporate training centre or international education operation.
- Experience supervising academic or training teams, supporting student recruitment and enrolment, and managing an operating budget.
- Evidence of commercial capability, including following up on leads, securing training business and working toward revenue targets.
- Strong organisational skills for coordinating timetables, facilities, records and multiple campus workflows.
- Clear communication and people-management skills, with the ability to work effectively with staff, students and institutional clients.
What We Offer / Why Join
This is a full-time, on-site role based in Karen, Nairobi, with monthly remuneration of KSh 150,000–200,000. It offers responsibility for both the academic experience and commercial performance of a training campus.
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