Role Overview
As a remote Administrative Assistant, you will help the CEO and COO stay focused on leadership priorities by keeping schedules, communications, meetings, and follow-ups organized. Your work will also support day-to-day coordination across a healthcare and mental health services organization, where discretion and accurate handling of sensitive information are essential.
Key Responsibilities
- Manage recurring administrative workflows and coordinate the CEO’s and COO’s calendars, appointments, meetings, and travel.
- Arrange leadership meetings by preparing agendas, recording decisions and notes, and tracking follow-up actions through completion.
- Draft, format, and proofread executive emails, presentations, reports, and other business documents.
- Review incoming requests and communications, determine priorities, and prepare responses when appropriate.
- Assist with expense records and reimbursement submissions for executive leadership.
- Track project milestones, deadlines, deliverables, and leadership commitments; flag items that need attention.
- Help coordinate conferences, special initiatives, employee milestone gifts, and logistics for virtual and in-person events.
- Use Google Workspace, Salesforce, Monday.com, and related administrative systems while safeguarding confidential clinical, employee, and business information.
Requirements & Qualifications
- Bachelor’s degree.
- At least two years of experience in administrative support or customer service.
- Experience handling confidential information and carrying out detailed administrative work.
- Strong written and spoken communication skills, sound judgment, and a professional approach to customer service.
- Ability to support C-suite leaders remotely, work independently, and manage competing requests and deadlines.
- Excellent organization, time management, and problem-solving abilities.
- Proficiency with Google Workspace and administrative software; familiarity with Salesforce and Monday.com is preferred.
- Experience with electronic health record or electronic medical record platforms is an advantage.
What We Offer / Why Join
- Medical, dental, and vision insurance, plus a 401(k) plan with employer match.
- Three weeks of front-loaded paid time off, with increases tied to milestones, additional paid holidays, and an annual office closure from December 25 through January 1.
- Flexible benefit reimbursement and access to mental health care options and wellness programs.
- Referral bonus opportunities, professional development, and volunteer impact days.
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