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Junior People Operations Associate

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Company Details
Industry: Banking
Description: Traditionally overlooked and underserved micro and small businesses (MSBs) in emerging markets deserve to have great technology built to serve their needs. Numida is the first and largest mobile platform in Africa, focused on offering digital, convenient, and responsible financial services specifically to semiformal African MSBs. Although we’ve started with credit, with the wealth of data collected through our platform, we are well-positioned to connect business owners to the financial and non-financial services they need to grow their business, whether it be credit, savings, insurance, payments, logistics, customer acquisition, or financial and HR management. Due to our deep knowledge of our customers, Numida is becoming renowned for building technology that MSBs love. By 2030, we will have enabled at least 1 million small business owners on the continent to achieve their dreams.
Job Description

We are looking for a dependable and detail-oriented Junior People Operations Associate to support the day-to-day running of the People function. This role is ideal for someone with early HR experience who enjoys structure, takes ownership of processes, and wants to grow in a fast-paced, high-growth company. You will play an important role in ensuring that our employee lifecycle, HR systems, and office operations run smoothly and professionally.

What You Will Do

Employee Lifecycle & HR Operations

  • Manage onboarding and offboarding processes
  • Maintain accurate employee records and HR systems
  • Support payroll inputs, benefits administration, and leave tracking
  • Ensure compliance with company policies and labour regulations
  • Respond to employee queries and provide day-to-day HR support

Employee Experience & People Programs

  • Support employee engagement activities and internal events
  • Coordinate training, performance review and promotion processes
  • Help improve People Operations processes and suggest better ways of working
  • Work closely with managers to ensure a positive employee experience

Office & Asset Management

  • Ensure the office runs efficiently and remains well organised
  • Oversee supplies, equipment, and company assets
  • Coordinate with office support staff to maintain a professional environment
  • Support procurement and basic vendor coordination

Coordination & Administration

  • Support logistics for meetings, travel, and team activities
  • Maintain organised documentation and records
  • Assist with reporting and tracking for People Operations metrics

What We’re Looking For

  • Bachelor’s degree or Diploma in Human Resources, Business Administration, or related field
  • 2 - 3 years of experience in HR, administration, or operations
  • Good understanding of labour laws and HR processes
  • Strong attention to detail and ability to follow structured processes
  • Organised, reliable, and able to manage multiple tasks
  • Strong communication and interpersonal skills
  • Ownership mindset and willingness to learn
Salary: Not specified
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
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