Job Overview:
Our Client is looking for an experienced IT Systems Coordinator and Developer to manage IT infrastructure, enterprise systems, software development, and user support, ensuring reliable and secure operations.
Key Responsibilities:
IT Infrastructure Management
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Manage servers, networks, workstations, and peripheral devices
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Monitor system performance and troubleshoot hardware, software, and network issues
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Oversee backups, disaster recovery, and system updates
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Coordinate with vendors and service providers for maintenance and upgrades
Systems Implementation & Integration
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Lead or support deployment of ERP, CRM, HRIS, MES, e-commerce, and fleet management systems
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Ensure seamless integration between internal and third-party systems
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Conduct testing, deployment, and post-implementation support
Software Development & Customization
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Develop, customize, and maintain internal software solutions
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Create system integrations and automation to improve operational efficiency
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Support API integrations, dashboards, reports, and data management tools
Technical Support & User Assistance
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Provide daily technical support to staff across departments
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Resolve software, hardware, and network issues
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Train users on new systems and software
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Maintain IT helpdesk processes for timely issue resolution
Systems Monitoring & Security
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Monitor logs and security alerts to protect data integrity
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Implement cybersecurity best practices, access control, and endpoint security
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Manage user accounts, permissions, and system access rights
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Ensure compliance with IT policies and industry standards
Documentation & Process Improvement
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Maintain documentation of system configurations, procedures, and IT policies
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Identify opportunities for automation and process improvements
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Recommend new technologies to enhance productivity and performance
Vendor & Stakeholder Coordination
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Act as liaison between departments, vendors, and system providers
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Coordinate system upgrades, maintenance schedules, and service agreements
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Support management in evaluating and selecting new technology solutions
Key Requirements:
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Degree in Information Technology, Computer Science, Software Engineering, or related field
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Minimum 5 years’ experience in IT systems administration, coordination, or development
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Experience with ERP systems (e.g., SAP, Odoo, Microsoft Dynamics 365)
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Familiarity with CRM systems such as Salesforce or HubSpot
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Database management skills (MySQL, SQL Server, PostgreSQL)
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Knowledge of web technologies (HTML, CSS, JavaScript, APIs)
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Network administration and troubleshooting experience
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Experience with cloud platforms (Microsoft Azure, AWS)
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Experience supporting e-commerce platforms (Shopify, WooCommerce)
Perks and Benefits:
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Exposure to enterprise systems and software development projects
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Opportunity to lead IT system integrations and automation initiatives
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Hands-on experience with cloud, network, and cybersecurity management
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Professional growth in a dynamic technology-driven environment
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Supportive team and potential career advancement
Salary: KShs. 80,000 – 100,000
Location: Mombasa Road, Nairobi
Job Type: Full-Time



