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Field Service Engineer

Buhler Group
Mandatory
Nairobi County, Kenya
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Posted:1 hour ago By:Hiring Kenya

Company Details
Name:Buhler Group
Industry: Civil Engineering
Website: http://www.buhlergroup.com/
Description: The Swiss-based family owned company Bühler is a global, industrial solution provider for processing foods and for manufacturing advanced materials, contributing to food security and high energy efficiency. Around 65% of the worldwide harvested grain is processed on Bühler mills, around 50% of all car taillamps or headlamps are getting metallized on Bühler machines. Every day, billions of people come into contact with Bühler technologies to cover their basic needs for foods, mobility, or communication.
Job Description

This is where you'll excel

  • Interact with the client to fulfil service jobs/quotations/spare-ware parts.
  • Attend to the clients calls/e-mails for technical support.
  • Identify sales opportunity during site visits.
  • Commission single machines.
  • Offer technical support to projects.
  • Execute service contracts and servicing of Buhler equipment.
  • Identify opportunities to increase efficiency through insights/ retrofits / upgrades.
  • Take ownership in timely updates to relevant stakeholders regarding any new factors affecting SORTEX machines.
  • Judiciously assist in sourcing components for projects balancing the trade-offs between cost, quality, and lead time.
  • Ensure coordination with other disciplines is effective for each project/ task.
  • Ensure compliance with Health, Safety & Environmental (HSE) responsibilities.

These are the skills you'll need

  • Diploma / Bachelor's degree in Electrical, Mechanical, Mechatronic Engineering or relevant field (SMS, AMS etc.).
  • Higher technical education( Technical College) with further training in Customer Service is an added advantage.
  • Good knowledge of MS office programs
  • Minimum 3-5 years of experience in a commercial mill or proof of sufficient skills
  • Firm grasp of engineering concepts (mechanical & electrical)
  • Process experience in milling industry including knowledge of flour, feeds, coffee, pulses & rice processing among others.
  • Fluent communication skill in English.
Salary: Not specified
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
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