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Engineer - Revenue Management (Convergent Charging System and Billing)

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Company Details
Industry: Information Technology and Services
Description: Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.
Job Description

Responsibilities

  • Participating in the product development lifecycle to achieve faster timetomarket.
  • Translating business and customer requirements into technology specifications that meet current and future needs.
  • Designing, configuring, and deploying enterprise-grade products and services, including bespoke and complex solutions for corporate clients.
  • Conducting platform operation and maintenance activities.
  • Researching, reviewing, and recommending emerging technologies and innovative customer solutions, and collaborating with stakeholders for technology adoption.
  • Supporting quality assurance by executing unit tests, system integration tests (SITs), and user acceptance tests (UATs) for new products and services.
  • Ensuring quality and accuracy while addressing all customerrelated issues.
  • Demonstrating a deep understanding of customer operations.
  • Collaborating effectively with team members, enterprise commercial teams, and other technical squads.  
  • Automating and digitizing processes to improve efficiency.

Qualifications

  • A degree in IT, Computer Science, Telecommunications, Electrical Engineering or a related field.
  • At least 3 years of relevant working experience.
  • Strong skills in Linux/Unix skills and database, including MySQL and PostgreSQL.
  • Software development skills in Java or Python.
  • A team player with strong organizational and attention to detail.
  • Experience with Huawei Convergent Billing System (CBS) is an added advantage.
  • Experience in designing, configuring, and deploying enterprise products and services will be an added advantage.
  • Knowledge of GSM technologies.
  • Knowledge of Artificial Intelligence, Robotic Process Automation (RPA), and Cloud technologies is an added advantage.
  • Skills in system analysis and design are an added advantage.
Salary: Not specified
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
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