Key Duties & Responsibilities

Order Processing

• Receive, review, and validate customer LPOs/returns for accuracy and completeness; enter approved LPOs into the ERP system as sales orders; ensure correct pricing, item codes, quantities, customer details, and tax codes; escalate discrepancies; strictly follow FIFO and SEFO (Short Expiry First Out).

Delivery Documentation

• Generate delivery notes from the ERP system for approved orders; coordinate with warehouse and logistics teams to support timely order fulfilment; ensure documents are accurate, complete, and properly authorized.

Invoicing & Billing

• Generate customer invoices from delivery notes/sales orders; ensure invoices comply with applicable tax laws, company policies, and customer requirements; issue invoices and maintain records for follow-up and reconciliation.

ERP Data Integrity & Controls

• Maintain high data accuracy for inventory, sales, and financial reporting; adhere to ERP controls and approval workflows; assist in correcting transactional errors as guided by management.

Records, Reporting & Stock Take

• Maintain proper filing of LPOs, delivery notes, and invoices (electronic and physical); generate routine reports on orders, deliveries, and invoicing; support audits and management reviews; participate fully in stock take exercises; perform any other assigned duties.

Qualifications & Experience

• Diploma in Supply Chain Management or related field; minimum 3 years’ experience in order processing/invoicing; ERP experience.