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Customer Support Executive

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Company Details
Industry: Consulting
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Job Description

Job Description

 

We’re Hiring: Customer Support Executive

Evening Shift - (6 PM – 12 AM)

Dandpo, Dubai

Dandpo is a fast-growing print-tech startup transforming customized printing and corporate procurement solutions in the UAE. As we scale, we’re strengthening our customer experience team and looking for a proactive Customer Support Executive to manage evening operations and deliver exceptional support. If you enjoy interacting with customers, solving problems quickly, and working in a fast-paced startup environment — we’d love to hear from you.

Key Responsibilities

Handle customer queries via WhatsApp, calls, email & chat

  • Assist customers with order placement and customization
  • Coordinate with production & delivery teams for updates
  • Resolve complaints and ensure customer satisfaction
  • Maintain follow-ups and build repeat customer relationships

Requirements

? 1–3 years customer support experience (e-commerce/startup preferred)

? Strong communication and multitasking skills

? Comfortable working 6 PM – 12 AM shift

? Problem-solving mindset with strong ownership

? Familiarity with WhatsApp Business / CRM tools is a plus

Location: Dubai

Send your CV to: [email protected]

Job Type: Full-time

Salary: Not specified
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
Contact Information
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