Job Description

The Lead QA/QC is responsible for developing, implementing, and overseeing quality assurance and quality control systems to ensure products, processes, and operations comply with internal standards, customer requirements, and Kenya government regulatory compliances including KEBS and other statutory bodies. The role ensures consistent product quality, regulatory adherence, and continuous improvement across the organization.

Key Responsibilities:

• Establish, implement, and maintain QA/QC policies, SOPs, and quality standards
• Ensure compliance with KEBS, applicable Kenyan regulations, and certification requirements
• Coordinate product testing, certification, inspections, and approvals with KEBS and relevant authorities
• Monitor quality of raw materials, in-process production, and finished goods
• Lead internal and external audits and manage corrective and preventive actions (CAPA)
• Investigate quality deviations, non-conformances, and customer complaints
• Train and supervise QA/QC teams on quality systems, compliance, and best practices
• Drive continuous improvement initiatives to enhance product quality and regulatory compliance
• Liaise with production, procurement, and management to ensure consistent quality standards

Requirements

Education:

•  Bachelor’s degree in Food Science, Animal Nutrition, Chemistry, Microbiology, Quality Management, or a related field
•  Professional certifications in ISO, HACCP, GMP, or Quality Management Systems will be an added advantage

Experience:

•  Minimum 5–8 years of experience in QA/QC within manufacturing, food, animal feed or FMCG Industries 
• Proven experience handling KEBS compliance, inspections, product certification, and Audits
• Strong knowledge of Kenyan regulatory standards, quality systems, and audit Process 
• Prior experience in leading QA/QC teams and managing cross-functional quality initiatives