• The Technical Project Manager (TPM) is responsible for planning, executing, and delivering technical projects on time, within scope, and within budget. This role requires a technically proficient project manager with strong Agile delivery experience who can effectively coordinate engineers, developers, field services teams, and third-party partners. The ideal candidate can lead projects using a primarily Agile/sprint-based delivery model, translating technical requirements into actionable plans, managing risks, and ensuring high-quality outcomes—while possessing sufficient technical understanding to engage credibly with technical teams and customers.

Core Responsibilities

• Project Planning & Execution: Define project scope, objectives, and deliverables in alignment with contractual requirements and business goals. Develop detailed project plans, schedules, and communication plans. Lead internal and external kickoff meetings and manage execution from initiation through closeout—ensuring delivery on time, within budget, and to defined quality standards.
• Agile / Sprint-Based Delivery: Lead projects using Agile methodologies with a strong emphasis on sprint-based execution. Facilitate sprint planning, standups, sprint reviews, and retrospectives. Maintain and manage project backlogs, track sprint commitments, velocity, and delivery progress. Identify and remove blockers and adapt Agile practices pragmatically for infrastructure, field services, and hybrid delivery models.
• Technical & Cross-Functional Coordination: Serve as the primary coordination point between customers, engineers, developers, field services, vendors, and internal teams. Translate technical requirements and designs into executable tasks and sprint deliverables. Partner with Network Engineers, Developers, and Field Services teams to validate feasibility, dependencies, and sequencing. Review technical documentation, implementation plans, and diagrams for scope alignment.
• Team & Stakeholder Management: Coordinate internal and external resources required to meet project objectives. Schedule and facilitate weekly customer calls and ad hoc meetings. Capture meeting notes, document action items with accountable owners, and confirm completion of weekly deliverables prior to customer meetings. Coach and motivate project team members and contractors to drive accountability.
• Risk, Issue & Escalation Management: Identify, assess, and manage project risks and dependencies. Resolve issues and conflicts within the project team. Escalate risks and issues in accordance with SimpliMeta's Interdepartmental Escalation Process and proactively address customer-impacting risks before they escalate.
• Quality Assurance & Continuous Improvement: Define and communicate project success criteria. Conduct project closeout activities and post-project reviews. Document lessons learned and contribute to continuous improvement of PMO processes and best practices.
• Zoho Projects Management: Convert contractual deliverables into structured projects, task lists, and tasks within Zoho Projects. Assign task ownership and due dates to responsible parties and track task progress and dependencies through completion.
• Engineer Evaluation: Complete post-project engineer evaluations using Zoho surveys. Provide objective feedback to support performance management and resource planning.
• Bring new perspectives that challenge assumptions and add original thinking.
• Ensure approaches align with organizational goals before execution.