Posted:1 hour ago
By:Hiring Kenya
Company Details
Industry:
Banking
Description:
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group's capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group's operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries.
Job Description
KEY RESPOSIBILITIES:
- Provide technical support for Digital loans, Internet Banking, Mobile banking, C2B, IMTS Card/Agency payments /ecommerce and implementation of related projects.
- Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.
- Work closely with IT Security to ensure that the Digital Channels services are well secured and in implementing SSL and other encryption certificates for ensuring robust and secure Digital Channels services
- Ensure System uptime and availability
- Ticket system closure within SLA
- Roll out of business solutions, ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes, and provide processes and training to the users.
- Recommend and implement upgrades or changes to the Digital Channels solutions for performance, security or business benefits
- Provide first & Second level IT training and support to users in addition to keeping track of user issues and overseeing their prompt resolution and develop expert knowledge base within channels.
- Continuously analyze user requirements to develop and provide solutions to enhance and stabilize channels systems.
- Maintain and manage up to date system configurations and user documentation, also conduct Business Continuity plans for Digital channel.
- Ensure compliance of SLAs with system vendors and other internal stakeholders.ie Audit.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
Need Type Education
- Bachelor’s Degree
- IT Related Field RQ
- Professional Qualifications
- Unix Based Operating system.
- Switching Training /Certificates ES
Experience
Total Minimum No of Years’ Experience Required
Detail Minimum No of Years Need Type[1]
- Experience Area 1 – Cards/POS/Agency and Ecommerce 2 ES
- Experience Area 2 – Linux Server Administrator 1 ES
- Experience Area 3 – IT Projects and Business analysis 1 DE
- Experience Area 4 – Change Management 1 DE
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
