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Visa Liaison officer at Brites Management Services

3 Years
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Company Details
Industry: Consulting
Description: Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and accurately. We have diverse staff of seasoned professionals who are passionate about value addition to our clients. We deliver our services in a professional manner offering expertise support that amplifies a company’s potential by having a systematic process to not only offer the best talents but also other performance monitoring services. Over the years, we have acted as a preferred and the best Recruitment and HR Consultancy Company in Kenya, Africa, Middle East and handling assignments from all corners of the world. With our vast experience and in depth understanding of international recruitment procedures,
Job Description

DUTIES AND RESPONSIBILITIES

  • Receive, review, and verify all client visa documentation for accuracy and completeness
  • Advise clients on visa requirements, eligibility, processing timelines, and documentation
  • Prepare, compile, and submit visa applications to embassies, consulates, and online portals
  • Track application status and proactively update clients on progress
  • Coordinate appointments, biometrics, interviews, and document collection
  • Maintain embassy and consular relationships for efficient processing
  • Identify and mitigate risks that could lead to visa refusal
  • Maintain accurate records and ensure confidentiality of client data
  • Handle appeals, reapplications, and complex visa cases
  • Provide visa-related training and updates to sales and operations teams
  • Keep up to date with immigration law changes and embassy policies

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Diploma or Degree in Tourism, Travel, International Relations, Business, or related field
  • Minimum 3 years’ experience in visa processing or travel operations
  • Proven understanding of embassy visa procedures
  • Experience handling multiple visa categories (tourist, business, transit)
  • Strong customer service orientation with attention to client needs and preferences.
  • High confidentiality when handling customer documents and information
  • Good time management and multitasking skills to handle several client requests simultaneously.
  • Basic proficiency in CRM systems, email communication, and online research.
Salary: Ksh. 50,000 - Ksh. 60,000
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
Contact Information

Key Skills

TravelAndTourism 
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